We offer flexible MOQs, starting from prototype quantities (1-5 pieces) to volume production. Customized orders may have specific minimums based on complexity.
The lead time depends on the complexity of the order and the quantity. We typically require 4-6 weeks for standard components and 6-8 weeks for custom designs, though expedited services are available for urgent projects.
Yes, we have a professional R & D and engineering team. Whether it's customizing the size, shape, optical parameters, or coating requirements, we can meet your needs. Please provide us with detailed technical specifications, and we will offer you a customized solution and a quotation.
Yes, we supply full traceability documentation including material certificates, surface quality reports, and performance test data (e.g., aspheric surface profilometer reports) with all orders.
If you encounter any quality problems or performance issues with our optical components, please contact our after - sales service team immediately. We will provide technical support, including remote diagnosis and guidance. If necessary, we will arrange for product return, replacement, or repair according to the specific situation. Our goal is to ensure your satisfaction and the normal use of our products.
Our prices are very competitive considering the high - quality products and excellent after - sales service we provide. We conduct regular market research to ensure our prices are reasonable. Regarding payment terms, we accept T/T (Telegraphic Transfer) and PayPal. For new customers, a certain percentage of deposit is required in advance, and the balance should be paid before shipment.
